A business is nothing without efficiency. Therefore it’s important for those businesses with a robust IT department to ensure they are properly managing their assets. This is best accomplished via software, as it brings proven processes and procedures to the table in order to best optimize and protect their software investments.
Those organizations that implement quality asset management software usually see increased efficiency across a number of spheres. Many businesses who opt for better asset management often dramatically reduce the costs of post licensing as well as project management costs and DATALOG consulting. This is why there are so many asset management software systems out there.
So in the interests of separating the wheat from the chaff, here are the top systems currently on the market.
HEAT by Frontrange
HEAT carries with it the popular namesake Frontrage – one of the top suppliers of Help Desk software. The program itself boasts fully integrated service and client management, operating on both server and web. One of the main selling points is that this system is compatible with most types of contact centers and help desks. HEAT also combines the service desk application with regular phone tech. Probably the best part is that there is no need to hire a programmer in order to set HEAT up.
This system is geared towards those smaller and mid-sized operations. With a global customer base of thousands of people, NetSuite has earned a reputation as one of the best options for a variety of industries, including manufacturing, publishing, wholesale distribution and more. It puts an emphasis on both back and front-office integration, which allows it to be an all-in-one, customer-based solution.
This cloud-based option bills itself as the “leader in on-demand customer relationship management.” The system itself doesn’t skimp on functionality, offering a wide array CRM applications for all manner of organizations big and small, enterprise and mid-market. Ultimately, what Salesforce provides are effective vertical solutions for financial services and wealth-management sectors.
Those who have spent a bit of time in the world of IT asset management likely know of SugarCRM. In fact, over 50,000 countries across the globe trust this group with their account management, sales automation and more – so they have an earned reputation for efficiency and great customer service. The system offers an immersive experience, with an intuitive design and customizable home page. It has a helpful wizard tool for those new to the management game and even comes with a shortcut bar. In the end, it’s hard to argue with seven million downloads throughout the world.
One of the biggest names in the help desk market, Zendesk carved out its own niche by offering a support ticket system as famous for its sophistication as its ease of use. The front-end portal is fully customizable and it comes with the ability to integrate multiple applications such as Google Analytics.
These are just a few options businesses of all sizes should consider when focusing on increased IT efficiency. The bottom line is that by installing one of these systems, the business in question can increase its own bottom line.
Author Bio: Karl Camm is an avid Supply Chain Solutions enthusiast. Karl focuses on the Asset Management Services industry primarily in Australia, New Zealand and across the Asia Pacific